contact information

Opening Hours – Mon – Fri 10am – 4pm
Tel – 01582 666 877
Email –


  • If you do not find the answer to your problem here, please contact us. Please provide as much detail as possible to us resolve your problem. 

Register for access to the Members Area

  • As a member of Money Matters you can view your account details online. But first you will need to obtain your PIN. You can contact Money Matters directly or you can apply online for your PIN, using our Online PIN Register Form.

Can’t Login?

  • If you already have a PIN and you are having trouble accessing the Members Area, view a list of potential problems and solutions on our Login Help page.

Trouble Browsing Our Site?

  • If you can login to the Members Area, but you are having problems viewing or accessing other parts of our website, go to our Browsing Help page.

Privacy Policy

  • Read our policy regarding your privacy and protecting the security of your personal information on our Privacy Policy page.

Terms & Conditions

Website Security

  • If you have any questions about the methods we use to encrypt and secure data displayed on our website. Read our Website Security page.